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about 1 month ago
Icognia
Salary: £Attractive (+Overtime)
Location: Staffordshire, Stoke-on-Trent
Job type: Permanent
Contact: Laura Williams
Category: Servicing and Repairs

You will already have experienced the cut and thrust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as stressed out technicians.

About You:

  • At least two years previous experience as a vehicle service advisor within a main franchised dealership
  • A passion for customer service
  • Knowledge of Kerridge
  • A full and valid UK driving license
  • A positive can do attitude

About the dealership:

This high profile, main franchised volume dealership has an established customer base and consequently, the Service Desk is extremely busy. The highly motivated service team is close-knit and has become extremely efficient under strong leadership meeting CSI and profit targets. The role will involve working 8-30 AM to 5-30 PM Monday to Friday

Additional Information:

  • Mon - Fri 8-30am to 5-30pm
  • Significant opportunity to advance your career

If this sounds like the role for you and would like to know more, please call Otto at Icognia or apply and we will be back to you within 24 hours. Thanks for looking at this role.

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