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about 1 year ago
Jardine Motors Group
Salary: £22000 - £28500 Per Annum OTE, Benefits
Location: Cambridgeshire
Job type: Permanent
Contact: Kirsty Lowrie
Category: Service Advisor Jobs

The Role

An exciting opportunity has arisen for a successful and motivated Senior Service Advisor to work within our successful and prestigious Toyota dealership in Cambridge.

The successful candidate will be responsible for creating outstanding customer confidence in the aftersales service offered by Jardine Motors Group by ensuring a professional performance and exceptional commitment to customer care.

They will also facilitate the efficient operation of the Service department workshop, through the use of all available Aftersales departmental resources to maximise customer experience and profitability throughout all transactions.

Ensuring there is growth and development of the business through providing core, value added and incremental aftersales products whilst upholding full Duty of Care to our customer's vehicles at all times.

Finally, our ideal candidate will be responsible to be an ambassador of the brand and Company at all times promoting the highest standard of courtesy and integrity when interacting with customers and members of the public.

Experience and Qualifications

This is very hands-on role and the person appointed will:

• Will have experience of working in a customer service role (automotive experience not required as training given) • Have exceptional inter-personal skills • Have experience within a retail environment • Have good attention to detail • Be flexible and enjoy working in a team environment

We are looking for people who are:

• Enthusiastic, friendly and helpful • Committed to delivering an unparalleled level of customer service • Respectful and courteous to customers and colleagues • Resilient with a drive to succeed • Honest with high levels of integrity • Excellent communicators, organised and have great inter-personal skills

What You Can Expect

When you join Jardine Motors Group you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.

In addition to receiving a competitive salary, you will also have access to a range of other benefits including performance related commission/bonus scheme, childcare voucher scheme, vehicle and cycle to work purchase schemes, preferential service rates, pension scheme and life assurance.


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