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about 1 month ago
Driven Motor Jobs
Salary: £24000 per annum, Benefits: Plus Bonus
Location: East Midlands, Lincolnshire, Northamptonshire, Northampton, South East
Job type: Permanent
Contact: Nicola MacDonald
Category: Service Advisor Jobs, Service Manager Jobs, Servicing and Repairs

Senior Service Advisor Jobs: Senior Service Advisor Jobs in Northampton: Service Reception Manager Jobs:

Monday to Friday 08.00-18.00

Saturday 08.30-13.00 (on a rota)

Salary £24,000 + Bonus

Driven Motor Jobs are looking for a Senior Service Advisor / Service Team Manager / Service Reception Manager / Senior Service Advisor for their client, who is a well established main dealership offering a highly competitive package and fantastic benefits.

As a Service Team Manager within this organisation you will receive all the usual benefits working for a professional franchised business.

The main function of Senior Service Advisor is to manage and control the running of the service department along with other Senior Service Advisors. You will train and develop the staff and continue to improve customer satisfaction, including improving processes and efficiencies as well as marketing the service department to continue growth through this busy franchise department.

Type of Role:
The position of Senior Service Advisor is a full time permanent role.

Key Tasks & Responsibilities:
*Fully responsible for the departments P & L and budgets
*Management of customer satisfaction
*Training and development of staff
*Management and control of WIP, warranty and debtors
*Aftersales marketing
*Aftersales Franchise Standards
*Workshop diary and bookings
*Technicians efficiencies, idle time and recovery rates

Experience & Requirements for a Senior Service Advisor:

It is essential that you have previous experience within a Main Dealership Service Department. The ideal person will have previous experience of being a Service Advisor / Senior Service Advisor / Service Reception Manager, a good communicator, well organised, sets high standards and can deliver results. A full UK driving licence is essential.


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