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3 months ago
RHL
Salary: £20000 - £25000 per annum
Location: Bristol
Job type: Permanent
Contact: Nicole Lowndes
Category: Customer Services Jobs, Aftersales

Our client currently has an opportunity available for a Commercial Bid and Sales Support Assistant based at their head office in Bristol (BS2). This high profile role in a busy sales office will involve coordination, writing and submission of commercial bids and tenders for bespoke commercial vehicles (trucks, road sweepers, gritters etc.) for a variety of customers, ensuring that all necessary paperwork and documentation is produced accurately and on time. The role will also encompass supporting senior management on a daily basis.

The role will include

  • Liaising with the sales teams, pricing / commercial department for quotations for bespoke commercial vehicles to customer specifications
  • Handle administrative requests and queries from senior managers
  • Book travel arrangements
  • Ensuring that all paperwork and documentation is correct
  • Researching new markets and potential customers for the company and monitor the progression in the sales funnel
  • Processing new sales leads
  • Database management
  • Monitoring customer accounts
  • Providing data and reports to help the sales team
  • Answering phone calls
  • Manage multiple bid portals
  • Research and analyse tender opportunities, highlighting key areas within service requirement
  • Develop and maintain library of bid responses
  • Collation, editing and proof read all documentation prior to submission, ensuring the bid and proposal documentation is formatted, collated and presented in a professional manner.
  • Supporting tactical marketing campaigns

Skills and experience required

  • Good customer care skills
  • Good written and verbal English
  • Good organisational skills
  • An ability to work under pressure and to deadlines
  • An ability to work independently and as a team
  • Willing and quick to learn
  • Proactivity
  • Strong administrative skills and attention to detail
  • Previous experience of producing tenders and bids
  • The ability to communicate with customers and stakeholders effectively
  • A flexible working attitude
  • The ability to understand and interpret the customer requirements.
  • Experience and be able to prepare/complete ITT & PQQ submissions via third party portals.

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