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12 months ago
V8 Talent Ltd
Location: Hull
Job type: Permanent
Contact: Rik
Category: Car Sales Jobs, Sales

V8 Talent Ltd are currently recruiting on behalf of our client in Hull. We require experienced automotive sales executives who are looking to join a friendly, family run business.

Your Main Responsibilities will be -

Builds rapport and qualifies the customer’s requirements

• Talks and listens to customers to build rapport and understand their requirements – both their stated and unconscious needs

• Qualifies own understanding of the customer's needs – through discussion and gauging the customer’s reaction to alternative options – to build the closest possible match between the product and customer

• Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product (e.g. test drive)

• Uses a good understanding of the customer’s needs to guide him/her towards the best choice for them Agrees the details of the sale

• Appraises the customer’s part exchange vehicle (checking documentation and obtaining quotes for any paint or repair work), agreeing a purchase price with the Sales Manager

• Reviews accessories and additional product options with the customer

• Uses interactive screen based systems (e.g. ‘Shop@Brand’) to help tailor the product offering to the customers’ specification or demonstrate used car market prices

• Agrees the sale price in an open and friendly manor

• Introduces the Business Manager or agrees the payment method and any finance arrangements with the customer direct, working within company guidelines

• Finalises the details of the sale and presents the Vehicle Passport to the customer, encouraging him/her to read it thoroughly before taking delivery in order to establish any questions to be asked at the handover Co-ordinates order and delivery

• Liases with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle

• Works with Sales Administration to confirm delivery date, notify the customer of any changes to the original schedule and arrange the handover

You must have the following essentials

♦ Good standard of education with a qualification in Maths and English

♦ Previous experience of customer service delivered to a high standards

♦ Excellent communication, administrative and organisational skills

♦ Excellent customer service/people skills

♦ Polite, calm and approachable persona

♦ Must be a team player

♦ Ability to work on own initiative or with minimum supervision

♦ Must have flexible ‘can do’ approach

On offer is a very generous package which includes a basic salary, excellent commision structure, company car and family benefits.

Job Type: Full-time

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