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2 months ago
Hendy Group
Salary: £8.21 per hour
Location: Bournemouth
Job type: Permanent
Contact: HR department
Category: Receptionist Jobs

The Role

Our Receptionists provide the very first to welcome to all guests visiting our showrooms and deliver a memorable customer service experience, for all of the right reasons. Your desire to build a professional rapport with our customers, establish their needs quickly and create a bespoke service for every visitor is paramount. Quite simply, our Receptionists are our Brand Ambassadors and an integral part of our teams, reflecting the brand image and standards in everything they do.

Current vacancies

  • Skoda Bournemouth (Part-time) - Sundays 10am to 4pm, with potential for overtime if desired
  • Ad-Hoc / Casual contract (Salisbury) - covering staff sickness and holidays across our Salisbury operations

To be a success in this role, you will possess

  • A friendly and approachable manner;
  • Excellent communication skills, both written and verbal;
  • IT literacy and Switchboard experience advantageous;
  • Exceptional customer service skills;
  • The ability to multi-task and work under pressure.

Your responsibilities

  • Meet, greet and host all guests (customers and prospects for all departments and all other visitors to the business);
  • Answer and manage incoming calls into the business;
  • Accurately record calls and visits and relay messages in a timely manner;
  • Some invoicing and filing may be required along with general administration duties;
  • Manage our customer refreshment areas and ensure that consistent housekeeping standards are maintained in line with group policies.

Benefits of working for the Westover Group

As a Receptionist you will receive a competitive salary together with excellent benefits including:

  • 22 days holiday, rising to 24 after 5 years' and 26 after 10 years' continuous service;
  • Opportunity to join the company pension scheme;
  • Life Assurance; and
  • Discounts on new vehicle, used vehicle, service and parts purchases.

If you think you possess the necessary skills and have the passion to join our quest for complete customer satisfaction, please send us your CV with a short letter of introduction.

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