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about 1 month ago
Salary: £22000 - £24000 per annum + £1 - 2K bonus on top
Location: Hounslow
Job type: Permanent
Contact: Fifi Sclif
Category: Parts Advisor Jobs, Aftersales, Auto Parts Jobs

An exciting opportunity has arisen to join a busy and successfully run commercial dealership in Middlesex. The company is now seeking a professional, reliable and self-motivated Parts Advisor who will assist with the day to day duties required within the parts department. A part of a small group, they are offering plenty of training and the chance to progress from within.

The Role

  • To develop and maintain high standards of customer service in order to maximise the sale of parts
  • Interpreting customer and workshop requirements whilst advising customers on the pricing of the parts
  • Matching orders against stock within the parts department and inform customers on availability as well as delay in terms of ordering the parts in, for them to either be sold directly to the customer or for them to be fitted in their vehicle
  • Ensuring all order are accurately recorded onto the system, including invoicing and any documentation for despatching parts
  • Comply with and maintain company policies, standards and procedures relating to quality and customer care within your department
  • To conduct all transactions with customers with the utmost courtesy

Who we are looking for:

  • You must have good communication skills, along with an excellent telephone manner
  • You will be able to identify all customer`s needs both external and internal through the use of computerised stock control and electronic catalogues
  • An enthusiastic and self-motivated individual
  • Be able to efficiently work under pressure

What's on offer?

£22,000 - £24,000 basic

£1,000 - £2,000 on top in bonus per year (paid monthly)

Hours: Monday - Friday alternating these hours each week;

7am - 5pm

8am - 6pm

9am - 7pm

Saturdays are 1 in 3, 7am - 12pm

HCP International is acting as an Employment Agency in relation to this vacancy.

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