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3 months ago
Alliance Automotive
Location: Devon, Barnstaple
Job type: Permanent
Contact: Recruitment Manager
Category: Parts Advisor Jobs, Aftersales

Parts Advisor

Big Wheels – Barnstaple

Full Time


A position has arisen for a Parts Advisor to join our busy team based at Big Wheels in Devon. Big Wheels are owned by the Alliance Automotive Group who are a European leader within the Automotive Aftermarket industry.


The successful candidate should have previous experience working within a similar background.



  • Take orders over the telephone, upselling to increase invoice value

  • Outbound calling to raise customer awareness and achieve higher sales

  • Build long-term rapport with local customers

  • Actively promote offers, discounts and customer competitions

  • Limit credits and returns by ordering and sending the right parts, first time

  • Punctual, organised and efficient whilst working towards deadlines

  • Pro-active and enthusiastic when speaking with customers

  • Demonstrate empathy towards customers 

  • Have previous experience in a similar contact centre environment


Essential requirements;

The successful candidate must have a professional telephone manner and possess excellent communication, organisation & time management skills. It is essential that the successful candidate holds a full UK driving licence.

Position details;

  • 20 days’ Annual leave + 8 Bank Holidays per annum (for Full Time positions)

  • Salary Competitive / Negotiable (Depending on experience)

If you believe you have the exact experience we are looking for and would like to be part of an exciting ever growing company, please apply within.

Please note, if you do not hear from us within 4 weeks of your application then unfortunately your application has been unsuccessful. 

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