Big Wheels – Barnstaple
A position has arisen for a Parts Advisor to join our busy team based at Big Wheels in Devon. Big Wheels are owned by the Alliance Automotive Group who are a European leader within the Automotive Aftermarket industry.
The successful candidate should have previous experience working within a similar background.
Take orders over the telephone, upselling to increase invoice value
Outbound calling to raise customer awareness and achieve higher sales
Build long-term rapport with local customers
Actively promote offers, discounts and customer competitions
Limit credits and returns by ordering and sending the right parts, first time
Punctual, organised and efficient whilst working towards deadlines
Pro-active and enthusiastic when speaking with customers
Demonstrate empathy towards customers
Have previous experience in a similar contact centre environment
The successful candidate must have a professional telephone manner and possess excellent communication, organisation & time management skills. It is essential that the successful candidate holds a full UK driving licence.
20 days’ Annual leave + 8 Bank Holidays per annum (for Full Time positions)
Salary Competitive / Negotiable (Depending on experience)
If you believe you have the exact experience we are looking for and would like to be part of an exciting ever growing company, please apply within.
Please note, if you do not hear from us within 4 weeks of your application then unfortunately your application has been unsuccessful.