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3 months ago
Alliance Automotive
Location: East Anglia, Suffolk, Bury St Edmunds
Job type: Permanent
Contact: Recruitment Manager
Category: Parts Advisor Jobs, Aftersales

Parts Advisor

Abbey Motor Factors – Bury St Edmunds

Full Time


A position has recently arisen for a Parts Advisor to join our busy team at Abbey Motor Factors in Bury St Edmunds. Abbey Motor Factors, are owned by the Alliance Automotive Group who are a European leader within the Automotive Aftermarket industry.


The successful candidate should have previous experience working within a similar background.



                Take orders over the telephone, upselling to increase invoice value

                Outbound calling to raise customer awareness and achieve higher sales

                Build long-term rapport with local customers

                Actively promote offers, discounts and customer competitions

                Limit credits and returns by ordering and sending the right parts, first time

                Punctual, organised and efficient whilst working towards deadlines

                Pro-active and enthusiastic when speaking with customers

                Demonstrate empathy towards customers 

                Have previous experience in a similar contact centre environment


Essential requirements;

The successful candidate must have a professional telephone manner and possess excellent communication, organisation & time management skills. It is essential that the successful candidate holds a full UK driving licence.

Position details;

       20 days’ Annual leave + 8 Bank Holidays per annum (for Full Time positions)

       Salary Competitive / Negotiable (Depending on experience)

If you believe you have the exact experience we are looking for and would like to be part of an exciting ever growing company, please apply within.

Please note, if you do not hear from us within 4 weeks of your application then unfortunately your application has been unsuccessful. 

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