Motor Trade Service Advisor required in Swindon
-£18,000 Depending on experience
-Mon - Fri/Saturday mornings
I am currently seeking a Service Advisor. This is an exciting opportunity for a customer focused individual to join a multi franchise main dealer.
The successful candidate will have strong customer service background. Service advisor experience is proffered but not essential if you have a proven customer service record.
Duties to include:
• To receive inbound service booking calls from retail customers
• To allocate service and MOT work to individual Technicians - booking to a maximum efficiency
• Upsell ancillary products to customers where it is beneficial to do so
• To ensure that all bookings are accurately completed and all the relevant data is included each and every time
The successful candidate will be confident, with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers.
For more information about the role or to apply, please contact Progress Recruitment Solutions (UK) Ltd and quote reference PRS15108