At Mercedes-Benz, our aim is to deliver the best, or nothing. Our people create a real customer focus, delivering customer delight through our products and services. Ours is a friendly, collaborative and fast moving business where we work together to deliver great things and thrive in an environment which encourages innovation and supports personal and professional growth.
We are currently looking for a Sales Executive across a number of our sites in and around London.
New Cars are an essential part of the Mercedes-Benz UK business, providing a first class offering to individuals looking to drive away one of our exceptional cars at a competitive price. Your role as a Sales Executive is to be on the frontline, providing a first class face-to-face sales experience for our customers in order to maximise profitability for the business. Whether it be selling the cars themselves, or our market leading finance, insurance and ancillary products, you will be the face of the business for every customer you interact with.
With a highly competitive basic salary (£19,286) and uncapped OTE, this is a fantastic opportunity for someone to join the UKs number one premium automotive brand as we continue to grow each year.
If you are looking for an opportunity to sell a fantastic product, in a great business offering market leading professional and personal development as well as a great working environment surrounded by great people, click apply now!
The key focus of this role is simple – selling cars! As the leading premium automotive brand for the last year (based on unit sales), it is crucial that you help us to remain at the top. You will be the face and the voice of the brand, welcoming, advising and supporting customers through their journey towards purchasing a brand new Mercedes-Benz Car.
You will deliver exceptional customer service as you contact existing and passive customers, maintaining an open customer file in order to maximise sales leads and ultimately convert to sales. You will be a product expert who can comfortably hold in depth sales discussions with prospective customers – providing information and advice on not only vehicles, equipment and accessories, but also our finance, insurance and ancillary products (eg service packages).
The way you conduct yourself during these discussions is critical to your success. Maintaining an exceptional level of customer service will drive not only satisfaction but also long-term loyalty and retention.
Other key responsibilities in this fantastic role include:
Promoting sales both within the showroom and outside of the sales area
Developing, establishing and fostering contacts within all business departments to support sales
Welcoming, advising, calling on and supporting customers
Concluding sales contracts and making any required amendments in line with the Mercedes-Benz Retail Group sales process
Managing orders in progress and supervising order processing
Maintaining company standards and controls
Handing over vehicles to customers
Continuous planning and targeting of the acquisition of new customers
Supporting with the design of exhibition space, product placement and sales events
Recording customer satisfaction and initiating relevant measures
We are looking for an experienced Sales person with experience within the automotive industry.
Other skills and experience required for this role include:
Aside from a highly competitive salary and commission structure, which rewards personal and business success, you will be able to drive your own Mercedes-Benz. You will also receive access to our excellent pension scheme as well as discounts on holidays, shopping, insurances and lots more.