We are looking for a highly polished, forward thinking professional Host who epitomises our brand values, to help us create memorable customer experiences at our state of the art Ferrari dealership in Nottingham. We already consistently receive wonderful feedback from our customers about their welcome and we want to maintain this high level of service and our superb local reputation. We are looking for a maître d’ style person, who manages the showroom experience for our clients. Someone with the personality to move around our showroom, interacting with our customers and with a constant eye out for housekeeping detail and which clients are being looked after.
You will be the first impression on the phone for our clients and guests – a warm and cheerful voice with an ability to efficiently transfer the call. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had a uniquely personal and bespoke service. To achieve this we’ll need someone who is a proactive communicator with our management and dealership teams and innovative in your approach to creating experiences. Someone who will use their own initiative where they think it will delight a customer. You will need to collate customer knowledge and anticipate their needs. To back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.
You will be joining a successful and established team who enjoy working together to be the best at what we do. We want to be famous for the way we care for our customers and if you’d like to be part of that, we’d love to hear from you..
Sytner is the leading retailer of Prestige cars in the UK with a great reputation as a high calibre employer. Over recent years the company has enjoyed fantastic recognition of this and this year finished 1st in the 'Sunday Times Best Big Companies to work for' and have been in the top 5 for the last 8 years.
If you are an assured and confident easy conversationalist with the energy and personality to represent one of the world’s most luxurious and exciting brands, please send your CV and a covering letter.