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9 days ago
Ford
Salary: Up to £35000 per annum
Location: Middlesbrough
Job type: Permanent
Contact: Lauren McGregor
Category: General Manager Jobs, Sales

General Sales Manager,

Lookers Ford Middlesbrough

Contract Type: Permanent, Job ref. req5067

Market leading employee benefits

You will be responsible for managing a dynamic and fast paced sales department, focusing on achieving and exceeding sales targets whilst ensuring that each customer receives outstanding customer service.

Your role is to maintain standards of performance of the sales team through effective coaching and performance management. You will recruit and select the sales team members in line with organisational and Lookers requirements. You will manage the mix and specification of new products based on sales trends, local markets intelligence and the allocation and production constraints. In addition to this you will, effectively manage the supply of used vehicles to achieve the brand and centre objectives.

You will also maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators within your centre. It is important that you, maximise commercial opportunities through developing and implementing effective and consistent events and campaigns. You will monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted.

What we're looking for:

  • Strong experience, gained from a similar role within branded car dealerships is essential
  • The ability to draw the best performance from the people you manage and / or interact with, in a manner that builds relationships and team spirit
  • Prioritises the need to have an understanding of the relevant consumer and local market influences
  • Possesses an energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand and ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service
  • Experience of effectively analysing and interpreting all types of commercial data, in order to accurately diagnose and put in place appropriate solutions to ensure business success and growth
  • Has the ability to anticipate and act proactively as well as responsively

Why us...?

Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, eligibility to join one of our car schemes, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and additional earning potential through commission or bonus.

As one of the UK's Top Employers we strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Please note: We will close vacancies once the required quality or number of applications has been received.

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