TTEC is helping organizations transform the customer experience.
The world has changed. Innovative technologies, social media, high customer expectations, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need to deliver seamless, effortless experiences for their customers while providing solid returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TTEC leads the way.
We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.
What it means to be an Electric Vehicles (EV) Knowledge Specialist at TTEC
The EV Knowledge Specialist at TTEC serves a critical role in the business…understanding the internal and external customer needs and then interpreting and transforming them into resources that serve to support the employees interacting with our customers. This means that the EV knowledge being shared has a direct impact on the productivity and the services delivered to our clients.
The job involves generating new material and reworking existing content, repurposing it for a new audience. Complex technical jargon and EV terminology must be translated into clear, concise copy that will help provide customers with information.
TTEC’s culture exemplifies an accelerated pace, customer-centric, and collaborative work environment that fosters unlimited opportunities for personal growth and development.
What the role really does…
What we’re looking for…
Respect, Passion, Integrity, Communication, Trust. Those are just some of the attributes valued at TTEC. Of course, there are some other requirements too. These include:
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