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4 months ago
HCP International
Salary: £20000 - £60000 per annum + £60k OTE + Car
Location: Canterbury
Job type: Permanent
Contact: Fifi Sclif
Category: Business Manager Jobs, Management and Business

A very well-known dealership based in Canterbury are looking for a Business Manager to join their very successful team. Due to an internal promotion, you will be the 'go to' guy for putting together finance packages for customers, second facing, coaching the Sales Executives and dealing with any customer complaints. The dealership has a family feel being such a close-knit team so they need someone hands on and experienced.

You will find yourself being responsible for…

  • The departments finance and insurance sales, including GAP, paint protection, warranties, and all other add on products in line with the companies and manufactures set targets
  • Ensuring every customer is offered a finance opportunity consistently achieving 100% referral
  • Ensure that customer satisfaction percentages are achieved and maintained
  • You will also be responsible for the company's compliance with FSA regulations including passing of audits and accurate administration
  • Work closely with the Sales Executives to follow up customers ensuring that they are happy with their purchase
  • Use approved sales prospecting and customer follow up system to maximise sales opportunities and customer loyalty
  • Develop a full knowledge and understanding of all franchise and competitive products
  • Complete accurate and timely administration ensuring that proofs are obtained prior to release of any vehicle
  • Be proactive in maintaining professional standards of personal and dealership presentation

Who we are looking for:

  • You will have a proven track record and be able to demonstrate a highly developed sales ability within the franchised car dealer network
  • You will need to be a Business Manager, Sales Controller, Retail Manager, Transaction Manager or Senior Sales Executive to be considered for this role
  • Outstanding commitment and drive with an enthusiasm for working in a team
  • This position would suit someone looking for a forward thinking fast paced environment to work in
  • Possess excellent management skills
  • Be able to demonstrate excellent customer liaison and satisfaction skills
  • Be able to efficiently work under pressure

What's on offer?

£20,000 basic

£60,000 OTE (realistic)

Company car

Pension

Monday - Saturday (day off in lieu) 1 in 3 Sundays.

HCP International is acting as an Employment Agency in relation to this vacancy.

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