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about 1 year ago
MSX International
Salary: Competitive
Location: Coventry
Job type: Permanent
Contact: E Stevenson
Category: Management and Business

MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability.


Currently we are looking to fill the position of


Business Change Specialist


Based in Midlands: Whitley, Coventry



Main purpose of the role


The main purpose of the Business Change Specialist is to support the Jaguar Land Rover Business Change Manager across all aspects of Business Change on large scale projects. This includes stakeholder engagement, communications, training and people change.


Candidate Responsibilities

  • Analyse information from a variety of sources to develop and undertake Change Impact Assessments and Business Readiness Assessments.
  • Identify stakeholder groups, segment and target communications effectively according to level of interest, influence and need to engage.
  • Arrange and manage engagement meetings including note taking and progressing actions.
  • Manage project communications mailboxes to handle queries, concerns and to give feedback.
  • Develop tools and monitor the effectiveness of communications and engagement, addressing any gaps.
  • Develop and circulate communications, tailoring these to different stakeholder groups as appropriate. This will include bulletins, emails and content for the intranet site, videos, podcasts and webinars.
  • Plan communications and stakeholder engagement aligned to project plans, communications strategy and business change management strategy, taking all stakeholders on the journey of change.
  • Share information and guide implementation in Business as Usual areas as appropriate.
  • Prepare reports and presentations as required, using Word, Excel and PowerPoint.
  • Analyse training needs.
  • Analyse information from a variety of sources to inform training materials.
  • Develop training materials for various levels of delegates. This will include eLearning, User Guides, webinars.
  • Support the roll-out of training.


Candidate Specification

  • Experience of supporting business change on large cross-functional projects in large organisations
  • Experience of working on multiple projects concurrently
  • Ability to work at pace and adjust to changing timescales.
  • High IT literacy needed in MS Office packages (Excel, PowerPoint, Word) and Google Mail
  • Advanced Excel skills to work with and manipulate large data sets
  • Ability to use Google Tools
  • Experience of identifying training needs
  • Experience of developing training materials
  • High level communication skills including grammar – verbal and written
  • Excellent stakeholder engagement skills and ability to influence, understand requirements and provide feedback
  • Ability to work with all project workstreams, and stakeholders at all levels of the organisation.
  • An understanding of IT projects is an advantage.
  • Understanding of MS Project would be a bonus
  • Strong relationship building and influencing skills


Reporting to

  • MSXI Project Leader


Working hours

  • Full time


What we offer

  • Competitive salary
  • Other company benefits:
    • 25 days annual leave
    • Company contributory pension plan
    • Cash back health care scheme (benefit value approx. £675)
    • Life assurance
    • Permanent Health Insurance
    • 20 days full pay sick days (after three months service)
    • Salary exchange childcare vouchers
    • Cycle2work scheme
    • Car salary exchange scheme


MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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