Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?
If the answer is yes to the above then we want to hear from you! Our BMW/Mini Dealership in Bishop Stortford near Stansted is looking to recruit a new Bodyshop Estimator.
About the position
The successful candidate for our Bodyshop Estimator position will have some experience in a high-pressured environment.
A large part of the Bodyshop Estimator position involves:
- Carrying out estimates accurately, in detail acceptable to the Manager and sending these to customers in a timely manner.
- Ensuring you clearly identify and understand the customer’s needs and desires.
- Maintaining a thorough understanding of the full range of competitors’ products and services.
- Informing customers of additional repairs needed over and above those estimated for, including approximate costs and revised completion.
- Liaising with insurance companies / third parties to access necessary claim information.
- Carrying out all estimate follow-ups.
- Handing over completed vehicles ensuring customer satisfaction with work carried out.
- Making sure a constant communication is adhered to at all times with approved repairer.
- Assisting the Workshop Controller to achieve recorded completion dates or advise Bodyshop Administrator of issues affecting completion date.
- Responsibility for work quality and final checking of all vehicles for both the repair and completion stage.
About our requirements
We expect you to demonstrate some skills that will prove very beneficial in the position, including:
- Must have experience using estimating software (ideally Audatex/EMACS)
- ATA is advantageous but not essential
- Ensure customer expectations are met, and Liaise with insurance engineers.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Strong organisational and multi-tasking skills.
- Confident and professional communication skills.
The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America and Brazil. Group 1 Automotive is the 10th largest dealer group in the UK, representing Barons Group, Beadles, and Think Ford. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.
If you see yourself in the above position and would like to find out more about what it is like to be part of the Group 1 family, we’d like you to apply now!