The Bowker Motor Group is recruiting for a Warranty Administrator for their BMW Centre on Preston Docklands.
As a Warranty Administrator you will be responsible for:
- Preparing all warranty claims for submission to manufacturer for payment
- Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment
- Ensuring all documentation falls in line with manufacturer guidelines
- Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claims and administration of open time, clockings and job card write-ups
- Ensuring repair order documentation is fully and correctly completed and follow warranty and all other administration systems as defined by departmental systems and procedures completing regular and documented self-auditing
- Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct
- Maintaining high standards of control over displaced material returned to manufacturer
- Accurately reconciling warranty credits and correctly administer discrepancies and short-falls/rejected claims
The successful candidate will have previous experience in a similar role and proven customer service skills.
As you will be working with a highly successful and award-winning BMW Retailer, the position offers:
23 days holiday a year plus bank holidays, increasing to 25 days after 5 year's service
You and your family will also be entitled to preferential rates on BMW and MINI through the Group staff car scheme
- Company pension scheme
- Childcare voucher scheme
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Regular promotions from within
- Free tickets to local and national events
- Staff social events
- On site car parking
If you can demonstrate the skills and experience we are looking for and have a passion for our brands, please apply below.
By applying for any of our vacancies, you are agreeing to our Privacy Notice, a copy of which can be found on the Bowker Motor Group website (see footer section). Please note if you do not hear from us within two weeks of submitting your application then you should assume that unfortunately on this occasion you have been unsuccessful.