Automotive Service Advisor Required in Bournemouth
Salary Depending on Experience
Hours Monday to Friday 8am til 6pm
Saturday mornings on a Rota
Our Client is looking for an experienced Service Advisor to join their busy Team.
The ideal candidate will have recent experience within a similar role and will have great customer service skills. As a Service Advisor, you will be quick to identify the needs of the customers and opportunities to upsell so experience in sales or retail would be advantageous
The successful candidate will ideally live within the BH postcode area or be able to travel to the Dorset area on a daily basis.
We are looking for candidates with previous experience in Customer Service with confident and clear telephone and face to face communication skills. My client is looking for a professional Service Advisor with a positive attitude and strong customer focus, who can come in a work with their busy and successful aftersales team. Kerridge and 1Link experience will be a distinct advantage.
To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times;
Booking service and repair work;
To keep customers fully informed of progress and advise of extra work needed;
To organise the loan of courtesy car bookings;
To maintain accurate customer records on CDK and deploy telephone follow-up, up sell and progress calls, converting as many inbound and outbound calls into bookings as possible;
For more information on this exciting Service Advisor vacancy in Bournemouth, please contact Progress Recruitment Solutions (UK) Ltd quoting Job reference PRS19122.
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