Parts Advisor Required for Prestige Dealership in Guildford
Salary £25,000 with an OTE £29,000
Hours are Monday – Friday 07.00am – 5.00pm and 08.00am – 6.00pm with one-hour unpaid break
1 in 3 Saturday’s 7.00am – 5.00pm
Our client is looking for an experienced Parts advisor to join there prestige dealership in Guildford.
•Developing and maintaining professional relationships with all customers to gain new and repeat business.
•Receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering.
•Locate unavailable items from other dealerships and arrange for delivery or pass order to stock control for orders to be raised.
•Ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or of any problems.
•Ensure that the image and levels of customer service within the department is in line with company standards.
•Make sure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holder’s immediate supervisor.
•Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
For more information on this exciting Parts Advisor vacancy in Guildford, Surrey please contact Paige @ Progress Recruitment Solutions (UK) Ltd quoting Job reference - PRS21825
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Motor Trade | Automotive | Jobs | Cars & Vehicles | Dealership | Franchise | Parts Advisor | Parts | Customer Service | Guildford | Surrey