5 months ago
Our prestige Cambridge based client is recruiting for an Aftersales Executive to join their team.
As an Aftersales Executive, you will be a primary point of contact for customers who require their vehicles servicing/maintaining.
Your key responsibilities will include: managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Team and the customer; accurately qualifying and documenting the customer’s needs and requirements; confirming information such as the customer’s contact details and payment method; calculating workshop capacity using a bespoke system; managing the allocation and administration of courtesy service vehicles; ensuring that customers fully understand the work that has been carried out; and proactively addressing any issues.
A full UK driving licence is required for this position, due to the need to manoeuvre customers vehicles onsite.
Monday to Friday 08.00 till 18.00
Saturday 8.30am to 4.00pm
Salary £21,000 + Bonus
Key Skills: Service Advisor, Warranty Admin, Aftersales Executive, Cambridge, Cambridgeshire, Aftersales Advisor, Service Executive, Motor Trade, Automotive, Huntingdon
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