Foray Motor Group, the South West's award-winning Ford-only dealer group, with dealerships in Salisbury, Poole, Yeovil, Taunton, Andover, Shaftesbury, Bridgwater, Chard and Dorchester.
The 9 dealership group, rated 84 in the Motor Trader Top 200 with an annual turnover in excess of £117m, has excellent opportunities for highly motivated, dedicated and talented people. At Foray we place great emphasis on developing our staff to equip them with the right skills and tools to enable them to succeed in everything they do.
We are looking for a well organised, customer - focused person to join our front desk team within the Aftersales Department at Dorchester Ford
You will need to have excellent communication skills both face to face and on the telephone. Be able to work in a busy environment, plan and prioritise and possess the desire to consistently deliver excellent customer service. Good IT skills, with the ability to learn quickly.
Main duties will include:
Booking work into the service department
Retail front counter
Related and promotional up-selling
Skilled depot & back counter duties
General parts admin duties
We offer training, good working conditions and the opportunity to develop skills.
Past experience of working within a dealership would be an advantage, but is not essential, however, past customer experience is vital.
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