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2 months ago
Additional Resources Ltd
Salary: £30000 Per Annum
Location: King's Lynn
Job type: Permanent
Contact: Allan
Category: Automotive Engineering Jobs, Automotive Training Jobs , Automotive Graduate Jobs, Aftersales, Aftersales Manager

After Sales Manager  - Skoda Vehicles - Kings Lynn

Salary: £30,000 pa

The company

Our Client is a family run Group with over one-hundred years’ experience in the transport industry. The Group is now proud to represent Audi, Volkswagen, Volkswagen Commercial Vehicles, Skoda, Renault and Dacia in East Anglia. With showrooms located in Suffolk and Norfolk, our Client can offer both new and used cars, commercial vehicles and aftersales services such as MOTs, servicing, repairs and parts. 

The Role

As an Aftersales Manager you will play a crucial role in driving business forward and inspire the team to ensure that every customers' experience is exceptional.

The ideal candidate will be friendly, professional, naturally confident and strong leadership skills. You will have the ability to implement change and strengthening our business. 
 
As an Aftersales Manager your key responsibilities will be:

* To maintain standards of performance of the parts and service teams through effective coaching and performance management
* Recruit and select team members in line with organisational requirements
* Maintain customer service standards and ensure understanding and adherence to the requirements of customer satisfaction indicators
* Ensure effective stock control and warehouse management through regularly reviewing key operating controls (negative stock reports, PDR’s, margin and volume performance)
* Maximise commercial opportunities through developing and implementing campaigns within specific market sectors
* Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
* Ensure all Service processes meet HSO requirements and that they are implemented in a consistent manner

If you feel you meet the requirements outlined above please apply sending an up to date CV that demonstrates your suitability

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

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