Based North West
24 month FTC
At Mercedes-Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do.
In the next step to refine our customer journey, we will be changing our new car sales approach to our existing franchise model to our new agency model. The goal is simple, we will offer our customers one price set by Mercedes-Benz Cars, no matter where they choose to buy from. We want our customers to buy from us with the confidence that they receive the best price wherever they go.
Our move to agency will open up an array of opportunities across our business. Agency is a transformational journey and we need talented individuals with a passion for innovation to work with us to implement this and ensure it’s success in the UK.
We’re looking for someone passionate, motivated and solution-focused to act as a key MBCUK representative for day-to-day implementation tasks and change management. Collaborating with our retailers, you’ll be able to assess the impact of change and assist with the smooth transition of relevant process changes; troubleshooting and seeking improvements where required.
You’ll develop an in-depth knowledge of our products and services, which will help you to proactively analyse and understand the comprehensive range of processes for each of your allocated Partners. Maintaining clear operational communications with your retail partners is key and, you will develop a suite of best practice to encompass processes, innovative solutions and learnings. This opportunity will allow you to communicate at all levels in a cross-functional environment.
We’re passionate about creating an outstanding experience for our customers, something you’ll be able to take ownership for as you use your initiative and commercial knowledge to find bespoke solutions to overcome obstacles on a Partner-by-Partner basis ensuring balance between MBCUK and Partner commercial concerns. You’ll apply your confidence and creativity as a communicator to develop excellent working relationships across Mercedes-Benz Cars and with your allocated Retailers. The occupant of this role will have a willingness to travel extensively and to work away from home several nights per week.
We are looking for candidates who have proven ability to build strong relationships. The successful candidate will have a high level of business acumen with strong stakeholder management skills being vital to the success of this role.
To be successful in this role, you will need to have had previous experience managing and nurturing business relationships, ideally in a retail environment together with hands on implementation and change management experience.
The successful candidate will be required to travel throughout the North West of the UK with some trips to our Head office in Milton Keynes, therefore the occupant of this role will have a willingness to travel extensively (Driving License required) with the requirement to work away from home when necessary.
What’s in it for you
As well as the opportunity to work in a dynamic, evolving environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you.
We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.
Who we are
Through the doors of Mercedes-Benz Cars, you’ll find a passionate team working to create innovative and creative solutions for our business and our Partners. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.
We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.
We are collecting this company information for you and we'll make it available soon.
Do you wish to replace the existing data in your profile with data from your new CV upload?