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Searching for Service Advisor jobs? Well let us guide you through some of the requirements for the role and what you can expect from a Service Advisors position.
When you take your car to be serviced everybody assumes it’s the mechanic you see first. This isn't always the case, it’s actually the automotive service advisor. Their main role is to act as a liaison between customer and mechanic
Main Duties
Service Advisors main duties consist of mainly customer service actions, giving them advice on regular maintenance, responding to customer enquiries or concerns and preparing orders that explain the problem, the work that is needed, the time it will take for the repair to finish and finally the estimated cost for the job. If the consumer doesn't want the recommended repairs then it is the service advisors job to tell them alternative options and explain the possible consequences if they don't have the repairs
What is needed
For an entry level service advisor, the minimum requirement is a high school education. On the job training or training programmes will be provided in any service advisor apprenticeship position. For a qualified Service Advisor role some form of mechanical skills are required, this is because they must be able to diagnose problems based on the description received by the customer. They then have to translate mechanic jargon so that the customer understands what has been done and why to justify the customers cost
Working conditions
Service Advisors work long hours from early mornings to early evenings as they often work to the convenience of the customers. Their job will be based indoors at the front of garages and workshops. Work may be stressful as the role requires them to stand for long periods of time. It may also require dealing with irritated customers and is very time oriented as deadlines are always around the corner.
Salary
For both entry level and Service Advisor apprenticeships the starting wage is normally between £7,000 & £10,000 depending on age and location of the company. A qualified Service Advisor can earn between £13,000 & £22,000 depending upon experience and company location.
If this sounds like the job for you then you are in good hands as we have plenty of Service Advisor Jobs, browse below now, Whilst you’re here make sure you set up email alerts for this type of job.Good luck with your job search!
You will already have experienced the cut and thrust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as ...
You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as s...
Service Advisor Location: Tamworth Area Salary: £22,000 You will already have experienced the cut and thrust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive ou...
You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as s...
You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as s...
You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook, and a can-do attitude will appease irritated customers as much as ...
You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook, and a can do attitude will appease irritated customers as much as ...
Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 37 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 13 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Hyundai, Seat, Alfa Romeo, Abarth, Skoda and Ford. At Jo...
Other Service Advisor Jobs in Oxfordshire
SERVICE ADVISOR The Platinum Group is a highly successful automotive retailer operating dealerships within the Bath, Wiltshire and Somerset areas. We have been in operation for 43 years and the key to our success is our people. We want highly motivated individuals and in return we offer a great package and a great career. We are looking for a Service Advisor to work in our busy Se...
Other Service Advisor Jobs in Somerset
Service Advisor,Nissan Motherwell, Nissan MotherwellContract Type: PermanentRef. req2721Excellent earning potentialMarket leading employee benefitsThere has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.About the roleWorking ...
Other Service Advisor Jobs in Motherwell
Service Advisor,Manchester SEATContract Type: PermanentRef. req1472Excellent earning potentialMarket leading employee benefitsThere has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.About the roleOur Service Advisors within o...
Other Service Advisor Jobs in Manchester
You will already have experienced the cut and thrust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as ...
If you take great pride in genuinely helping customers and earning their trust, then look no further than the Sytner Group.We are currently looking for a positive and motivated individual to join our team of talented service consultants at Mercedes-Benz of Newbury. The right person will be a team player who works well under pressure and has a passion for customer service. This is a challe...
We have an fantastic opportunity for a Service Advisor to join our exceptional team at Sytner BMW Birmingham.The ideal candidate will have a minimum of 4 years experience working as a Service Advisor at a franchised motor trade dealership. You must be prepared to work hard in a challenging environment and be a committed, enthusiastic team player. The ability to deliver consistently outstanding ...
Our ambition is to provide our customers with an easy and enjoyable experience every time and we work hard to achieve this through having highly motivated, skilled people who are customer focused and be prepared to work in a team.It would be essential for the right candidate to have the following experience, skills and attributes:• ...
Our client a well-respected retailer is looking to recruit an experienced Service Advisor for their franchised business in Stoke, Staffordshire. You will be an experienced automotive Service Advisor with a franchised main dealer. If you are, confident, well presented, have a desire to succeed and the ability to quickly establish and build rapport, you will be successful in this ...
Our client a well respected retailer is looking to recruit an experienced Service Advisor for its business in Stourbridge, West Midlands.You will be an experienced Service Advisor with 2 years franchise experience and you will possess good confident communication skills both face to face and on the telephone. You will have exceptional organisational skills, and be computer literate as all ...
South East, East Sussex, Eastbourne
Salary band: £25k - £30k
Exciting times to join our client who are part of a well respected main dealer group, and are looking to recruit a SERVICE ADVISOR for its centre in the EASTBOURNE area. Ideally, you will be an experienced Service Advisor with main dealer experience and you will possess good confident communication skills both face to face and on the telephone. You will have except...
Cambridgeshire, Cambridge, Peterborough, Chatteris
Salary band: £30k - £40k
Our prestige Cambridge based client is recruiting for an Senior Aftersales Executive. As a Senior Service Advisor and you will be integral to ensuring that exceptional customer experiences are delivered within the Service Department. You will be a pivotal figure in ensuring that customer-facing and workshop procedures are aligned and working efficiently with one another.Your primary functions w...
Surrey
£30k - £40k
View all jobs with Skoda
West Midlands (County)
View all jobs with Sytner Group Recruitment
Crowborough
£20k - £25k
View all jobs with Hendy Group
North West
£30k - £40k
View all jobs with Ryders of Warrington
Somerset
£20k - £25k
View all jobs with Scania Ltd
Lancashire
View all jobs with Bowker BMW & Mini
Staffordshire
View all jobs with BMW
Grangemouth
View all jobs with Imperial Car Supermarket
Motherwell
£20k - £25k
View all jobs with Nissan
Llandudno
View all jobs with BMW Halliwell Jones
