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Searching for Service Advisor jobs? Well let us guide you through some of the requirements for the role and what you can expect from a Service Advisors position.
When you take your car to be serviced everybody assumes it’s the mechanic you see first. This isn't always the case, it’s actually the automotive service advisor. Their main role is to act as a liaison between customer and mechanic
Main Duties
Service Advisors main duties consist of mainly customer service actions, giving them advice on regular maintenance, responding to customer enquiries or concerns and preparing orders that explain the problem, the work that is needed, the time it will take for the repair to finish and finally the estimated cost for the job. If the consumer doesn't want the recommended repairs then it is the service advisors job to tell them alternative options and explain the possible consequences if they don't have the repairs
What is needed
For an entry level service advisor, the minimum requirement is a high school education. On the job training or training programmes will be provided in any service advisor apprenticeship position. For a qualified Service Advisor role some form of mechanical skills are required, this is because they must be able to diagnose problems based on the description received by the customer. They then have to translate mechanic jargon so that the customer understands what has been done and why to justify the customers cost
Working conditions
Service Advisors work long hours from early mornings to early evenings as they often work to the convenience of the customers. Their job will be based indoors at the front of garages and workshops. Work may be stressful as the role requires them to stand for long periods of time. It may also require dealing with irritated customers and is very time oriented as deadlines are always around the corner.
Salary
For both entry level and Service Advisor apprenticeships the starting wage is normally between £7,000 & £10,000 depending on age and location of the company. A qualified Service Advisor can earn between £13,000 & £22,000 depending upon experience and company location.
If this sounds like the job for you then you are in good hands as we have plenty of Service Advisor Jobs, browse below now, Whilst you’re here make sure you set up email alerts for this type of job.Good luck with your job search!
J&L Recruitment are recruiting for a Motor Vehicle Service Advisor on behalf of an established franchised motor dealership representing one of the main volume brands in the UK. This is an exciting opportunity in the fast paced world of automotive retailing, where you will be at the heart of providing the ultimate in customer service and satisfaction. Key Responsibilities include: Welcoming ...
SERVICE TEAM LEADER Experienced Service Team Leader required for our automotive client in Lincoln Basic Salary: £25,000pa plus BONUS/OTE: £35,000pa ·Do you have strong leadership skills? ·Do you know how to motivate your team? Our client is looking for a customer service professional within the automotive industry to join their successful team as Service Team Leader, you will have a major part...
Here at ACS Automotive, we are currently seeking to recruit a Service Advisor for a Prestige car dealership in the Bournemouth area of Dorset. Our client is looking for an experienced Motor Trade Service Advisor and as such you must have main dealership experience of at least 2 years . They are looking for an outstanding individual with organisational and administrative skills along with go...
Aftersales / Service Advisor - Shropshire A Well Respected Dealer Group is looking to appoint an experienced Service Advisor to join their busy Aftersales department within the Shrewsbury area. The successful candidate will need excellent inter-personal skills as well as time management and organisational skills to ensure the efficient booking and servicing of customer vehicles. Applicants wil...
Workshop Controller - Warwickshire Our Client, a well-respected dealership, is looking for a Workshop Controller to join their busy Aftersales Department in the Solihull area. Basic Salary to be in line with market expectations ( negotiable with relevant experience and brand accreditation ) plus efficiency bonus / overtime, OTE circa 35K+ Job Role The Workshop Controller is responsible for ens...
Gloucester
Salary band: £20k - £25k
Motor Trade Service Advisor required for Car Dealership in Gloucester £18 - £22k Basic DOE + Bonuses Monday - Friday 8am - 6pm and Alternate Saturdays 9am - 12:30pm We are looking for an Automotive Service Advisor to join our client's Service Department in their main car dealer in Gloucester. The ideal candidate will have experience as a Service Advisor in the Automotive industry however if yo...
Do you have a passion for ensuring excellent customer service? If the answer is YES, the team at Vospers are currently recruiting for a Service Advisor and want to hear from you! Service Advisor Responsibilities: As a Service Advisor, you'll be operating within the Service department. The main purpose of a Vospers Service Advisor is to provide a professional and courteous reception to customers...
We have a Service Advisor position avaliable at our Audi dealership in Bridgend. For this position you must have experience within a car/van dealerships' Service department. As a Service Advisor you will be responsible for: * Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop. * Whilst delivering high levels of customer service you will find...
Service Advisor Salary - £27,000 to £27,500 per annum + Bonus + Benefits Working hours - Monday to Friday 06:00 to 15:00 / 12:00 to 21:00 and every other Saturday 07:00 to 12:00 Due to our continued success as one of the country’s leading suppliers of heavy commercial vehicles we have an exciting opportunity for a Service Advisor who takes pride in providing excellent customer service and has ...
Other Service Advisor Jobs in Purfleet
About us As one of the largest Motor Retailers in the UK, Vertu Motors continued success is based on strong performance, growth and leadership. Hyundai Exeter are part of this success story and we are currently looking to recruit an experienced Service Advisor to join our outstanding team. About the Role The role of a Service Advisor plays a very important part in our dealership and is critica...
Other Service Advisor Jobs in Exeter
An excellent opportunity has arisen at our award winning Guy Salmon Land Rover Retailer in Wakefield for a Service Advisor, working as part of a team in our busy After sales department providing outstanding customer care whilst dealing with their service and vehicle repairs. You will have a proven track record as a Service Advisor, ideally in the motor industry and knowledge of Kerridge comput...
Other Service Advisor Jobs in Wakefield
About us As one of the largest Motor Retailers in the UK, Vertu Motors continued success is based on strong performance, growth and leadership. Here at Nissan Derby we are recruiting an experienced Service Advisor to join our existing team - a team who are determined to deliver the high standards of service our customers deserve and we invite you to be a part of this. About the Role The role o...
Other Service Advisor Jobs in Derby
We have a Service Advisor position avaliable at our multi-franchise dealership in Neyland. For this position you must have experience within a car/van dealerships' Service department. As a Service Advisor you will be responsible for: * Receiving customer enquiries by telephone and person and arrange to book their vehicle into the workshop. * Whilst delivering high levels of customer service you...
Service Advisor Salary - £18,720 to £20,800 per annum + Bonus + Benefits Working hours - 40 hours per week between 07:00 to 19:30 + every other Saturday 07:30 to 12:00 Due to our continued success as one of the country’s leading suppliers of heavy commercial vehicles we have an exciting opportunity for a Service Advisor who takes pride in providing excellent customer service and has a passion ...
Greater Manchester
Salary band: £20k - £25k
Customer Advisor - Commercial Automotive Industry Automotive - Commercial Trailer Industry Manchester, Trafford Park C£22,000 basic, Up to C£25,300 OTE Monday - Friday 8 am - 6pm (9 hours per day, 30 mins unpaid break) Excellent Soft Benefit Package; £25,000 per annum OTE, £22,000 per annum basic Basic 26 days holiday + stats 15% quarterly company bonus Private healthcare Excellent working env...
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Porsche Leicester. As a Sytner Service Advisor, you will join our fantastic team in our busy Aftersales department providing outstanding customer care. You will keep customers informed and up-to-date at every stage and quickly respond to any questions or queries. This is a challengin...
Customer Service Advisor required in Guildford. £24,000 Basic £34,000 OTE Full brand training Career progression opportunities Our client is a Prestige Main Car Dealer in Guildford, who is looking to hire an experienced Customer Service Advisor for their busy Dealer. Working as part of a team you will be responsible for booking in cars for scheduled maintenance and services as well as repair a...
Vehicle Service Advisor required in Cardiff £19,500 per annum basic with an OTE of £21,000 per annum 8am-6pm Monday to Friday with 1 in 3 Saturdays Are you an experienced Customer Service Advisor in Cardiff? Are you looking for a new role as a Customer Service Advisor in Cardiff? A rare and not-to-miss opportunity has arisen for an experienced and professional Vehicle Service Advisor for our c...
Senior Service Advisor Location: Cheltenham Salary: £26,000 + £6,000 OTE You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive o...
Service Advisor Location: Cheltenham Salary: £20,000 - £23,000 + Benefits You will already have experienced the cut and trust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive ...
Darlington
View all jobs with Vertu Motor PLC
Maidenhead
View all jobs with Sytner Group Recruitment
Cheltenham
£20k - £25k
View all jobs with Vertu Motor PLC
Chesterfield
View all jobs with Vertu Motor PLC
Leicester
View all jobs with Sytner Group Recruitment
Hull
£15k - £20k
View all jobs with Scania Ltd
Wakefield
View all jobs with Sytner Group Recruitment
Boston
£15k - £20k
View all jobs with Scania Ltd
Chester
View all jobs with BMW Halliwell Jones
