Warning: This vacancy expired on 14th Nov 2008.

Job details

Job Description

MOTOR TRADE SERVICE TEAM LEADER

Solihull, West Midlands

Our client requires an experienced Senior Service Advisor / Service Team Leader to join their car franchised dealership in the Solihull area.

The role will be to ensure that customer requirements for service and repair are met, by utilising the resources allocated to them in the most efficient and productive manner.

Accountabilities:

Controlling a team of Technicians, including the workflow, allocation etc

Managing customers expectations both whilst on site and by telephone

Reporting on various matters, as required, to the Service Manager

Checking the vehicle onto site, allocating and checking out a loan vehicle, entering work onto Kerridge

Workshop Loading, Maintaining / printing job cards

Managing progress of all jobs

Liaising with the customer during progression of work

Completing a full description of the work done

Producing invoices for customers as required

Arranging collection and delivery and all other ad hoc duties associated with the role

This role requires experience of working in the job within a prestige car dealership as well as extensive knowledge of the Kerridge DMS.

If you feel you have all the right skills to fill this role could you apply in confidence to James Moore at Perfect Placement on (phone number removed) or E-Mail me at (email address removed)

£23000 Basic + Bonus

08:00 till 18:00 Monday to Friday

Saturday mornings on a Rota.

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