Warning: This vacancy expired on 14th Nov 2008.

Job details

Job Description

Automotive Motor Trade Senior Service Advisor in South Norfolk.

£18k+

Due to expanding opportunities, our Motor Trade clients in South Norfolk is able to offer an exciting career move for an experienced Automotive Service advisor to join this dynamic Motor Trade Brand.

What our Motor Trade clients are looking for:

Motor Trade Customer Service Focus

· Move towards every situation with a desire to understand and deliver

· Pay attention effectively and communicate clearly

· Use every contact with the customer to build a relationship

· Take responsibility to ensure nothing is left to chance

Service Advisor Operational / Commercial Focus

· Respond to customer requests

· Booking in vehicles for service / repair

· Checking in vehicles

· Track vehicle through the workshop

· Handover the vehicle

· Achieve incremental sales

· Use Computer Systems effectively

· Handle your own performance

· Contribute to effective working

· Deal with customer complaints

· Contribute to improved service processes

Our Motor Trade Clients Senior Service Advisor Job Criteria

Personal Qualities:

· Considerate and patience

· Responsibility

· Self-assurance

· Customer-orientation

· Professional appearance

· Team player

· Communication skills

· Pro-active approach

Education:

· Minimum GCSE in Maths and English

Experience:

· Previous Motor Trade Technical / Service experience

· Computer skills, including experience of operating word processing and database packages, email and internet

· Proven track record in delivering excellent customer service with in the Motor Trade

· Kerridge Experience would be an advantage but not essential

If you would like to apply for this Motor Trade Service Advisor job in Norfolk or any other Automotive Vacancy then please Send your Full to (email address removed) or call (phone number removed)

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