Bookings Clerk / Administrator (Service Dept)

Warning: This vacancy expired on 28th Oct 2008.

Job details

Job Description

A leading automotive retailer is looking to recruit a Booking Clerk / Administrator to support the service department at one of their busy dealerships in Coventry.

JOB DESCRIPTION:

You will be responsible for producing a daily appointment diary, taking bookings for service work and carrying out update calls on existing customers, scheduling technicians’ hours, providing work estimates, confirming customer payment methods, raising job cards, promoting other products and services to customers and liaising with the service and parts department on a regular basis. Your overall objective will be to control and maximise service bookings by identifying customer’s requirements in a courteous and efficient manner and ensuring high levels of customer service are maintained at all times.

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