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Workshop Supervisor/Controller

Job details

RM Asia Group
Salary band Any
Salary Negotiable
Location International (exc. the EU)
Job type Full time
Company RM Asia Group
Contact Recruitment
Job categories Aftermarket, Automotive Maintenance, Body Repair/Fit/Refinish, Parts, Service
Posted 29th Oct 2008
Expires 26th Nov 2008

Job Description

Workshop Supervisor/Controller based in Kabul, Afghanistan.

RM Asia Group is a partner in the development of South East Asia, Asia and Africa, uniquely positioned to promote economic development.

We are a global aid and development dealer for Ford Motor Company and sell/modify vehicles for use by humanitarian and development non-governmental organizations, government and commercial businesses. We operate in an expanding and dynamic international environment of general trading and service operations in emerging markets.

Key responsibilities of the post:

  • Manage a work force of mainly Afghan Nationals and optimize the workshop through puts while maintaining high R.F.T.F. standards.
  • Advise and report on vehicle faults and servicing requirements noticed while working on vehicles, including future service/repair requirements.
  • Ensure the effective use of equipment and other resources to ensure the highest productivity.
  • Minimize non-revenue time by efficient organization of the technicians and their work, reporting and recording all such non-revenue activity time.
  • Ensure a fair distribution of work between all technicians commensurate with skills and experience.
  • Minimize unnecessary customer expense while ensuring that all necessary work and preventative maintenance is undertaken.
  • Ensure safe and reliable use and maintenance of equipment.
  • Ensure staffs take all precautions necessary affecting health and safety in the workshop.

Ideal candidates will possess:

  • Technical qualifications and the ability to apply knowledge in the workplace
  • At least 3 years Workshop management experience.
  • Good all round technical skills required for both light and heavy commercial vehicles.
  • Ability to explain repairs and work undertaken to customers, discuss issues of a technical nature, and when required, to agree workable solutions to customer problems.
  • Ability to maintain personal technical knowledge and skills and remain up to date on best working practices.
  • Skills and qualities to mentor, coach, supervise and motivate a labor force.
  • Skills to identify strengths, weaknesses, training needs and other support required by technician and workshop staff.
  • Patience, empathy and a calm and organized approach to problem solving.

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