Job details
Job Description
After Sales Manager, based in Kabul Afghanistan.
RM Asia Group is a partner in the development of South East Asia, Asia and Africa, uniquely positioned to promote economic development.
We are a global aid and development dealer for Ford Motor Company and sell/modify vehicles for use by humanitarian and development non-governmental organizations, government and commercial businesses. We operate in an expanding and dynamic international environment of general trading and service operations in emerging markets.
Key responsibilities of the post:
- Based in Kabul, Afghanistan, reporting to the Country Manager for commercial and operational matters and the Group After Sales Director based in Thailand for technical and quality matters
- To take over an existing Ford / ITEC workshop and PDI centre.
- Focus on building the fleet / external business segment and delivering the highest levels of service to our existing and potential customer base.
- Ensure After Sales Department achieves target objectives.
- Ongoing examination of accounts, operating controls, industry reports and public domain information.
- Ensure accurate parts, service and body shop work recording, job costing and invoicing.
- Manage a 30-50 man Afghan workforce and recruitment of local mechanics.
- Maintain and develop workshop labor productivity, technical skills and high standards of quality workmanship.
- Adopt best practices in customer handling and communication.
- Profit and loss responsibility for After Sales Division.
- Manage (reduce) an inventory of $2mio of parts.
- Utilize CMMS (Kerridge).
- Prepare invoices and PO's.
Ideal candidates will possess:
- This position requires a mature, target driven individual who has a well proven track record in the automotive industry.
- Technical, professional and engineering qualifications.
- Technical knowledge with at least 5 years experience of the retail motor industry at a senior level.
- Relevant and up-to-date knowledge of vehicle design and manufacture, consumer and vehicle legislation, industry and trade practices.
- Skills in applying knowledge in a management position.
- Experience and knowledge of modern business methods and financial control. Skills in using this knowledge in a practical way.
- Ability to organize clerical work, administration, control systems and financial resources.
- Leadership and coaching attributes.
- Knowledge of the changing face of the industry in the light of E.U. legislation and its effects on the business.
- (Preferred) Membership of The Institute of the Motor Industry.
- High standards of numeracy and literacy and strong communication skills.
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