WORKSHOP CONTROLLER (Dealership)
Salary £30,000pa - £35,000pa plus up to £55,000pa OTE / BONUS
My client is seeking a highly skilled Workshop Controller who understands the demands of a Prestige / Main Dealer and the ability to meet the high standards that this position brings.
You will possess the skills to be organised and the ability to engage and motivate people and the ability to maximise the time available to sell on a day to day basis.
You will be running the Maintenance / Fast Fit side of our Workshop managing a large team of technicians.
Key tasks and responsibilities include:
•Determine availability of workshop hours daily & communicate regularly with the Service Reception of capacity of workload
•Maintain progress information of each job allocated & liaise with Service Reception to ensure customers are kept informed
•Monitor all workshop orders through the Parts department, keeping ahead of outstanding work & parts on order
•Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
•Pass on all documentation for completed work to Tester & organise any extra work if necessary
•Upselling Vehicle Health Checks
•Comply with manufacturers’ policy & procedures on warranty
•Deliver a high standard of customer service at all times whilst also motivating your team.
·Prestige or Main Dealer experience desirable
·Flexible in approach
·Ability to work within a team frame work
·Ability meeting deadlines
·Good man management skills
·Focus on quality
To apply please call or send your CV to Mandy Grant – firstname.lastname@example.org - Tel: Mobile Friendly) Mobile