WORKSHOP CONTROLLER (Dealership)
Salary: £22,000 - £23,000 BASIC with OTE/BONUS
My client is seeking a highly skilled Workshop Controller to run a busy workshop within a car dealership
Key tasks and responsibilities include:
·Determine availability of workshop hours daily & communicate regularly
·You will possess the skills to be organised and the ability to engage and motivate people and manage the day to day tasks
·Maintain progress information of each job allocated & liaise with Technicians to ensure customers are kept informed
·Monitor all workshop orders through the parts department, keeping ahead of outstanding work & parts on order
·Managing bookings, dealing with customers, creating invoices, handling customer payments
·Managing Technicians work allocation and liaising with the body shop and insurance companies.
·Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
·Pass on all documentation for completed work to Tester & organise any extra work if necessary
·Deliver a high standard of customer service at all times whilst also motivating your team.
·Must be able to implement new ideas and increase performance enhancement
·Flexible in approach
·Ability to work within a team frame work
·Ability meeting deadlines
·Good man management skills
·Focus on high standards and quality
DEALERSHIP/FRANCHISE WORKSHOP CONTROLLER EXPERIENCE IS ESSENTAL!
To apply please call or send your CV to Stuart Smith