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about 1 month ago
Auto Skills UK
Salary: + OTE £40,000
Location: London
Job type: Permanent
Contact: Lucy Joy
Job Role: Customer Services Jobs, Dealership, Aftersales, Aftersales Manager, Head of Aftersales

WORKSHOP CONTROLLER (Dealership)
Salary: UP TO £30,00 BASIC + OTE £40,000
Location: SOUTH WEST LONDON

My client is seeking a Workshop Controller who understands the demands of a Main Dealer and the ability to meet the high standards that this position brings. You will possess the skills to be organised and the ability to engage and motivate people and the ability to maximise the time available to sell on a day to day basis, whilst maintaining the work technicians receive through the workshop.

Key tasks and responsibilities include:

-Determine availability of workshop hours daily & communicate regularly with the Service Reception of capacity of workload
-Maintain progress information of each job allocated & liaise with Service Reception to ensure customers are kept informed
-Monitor all workshop orders through the Parts department, keeping ahead of outstanding work & parts on order
-Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
-Pass on all documentation for completed work to Tester & organise any extra work if necessary
-Comply with manufacturers' policy & procedures on warranty
-Deliver a high standard of customer service at all times whilst also motivating your team.

Candidate Specification:

·Main Dealer experience as a workshop controller
·Good customer service
·Great understanding of a workshop
·Must be VAG Warranty Trained

MUST BE AN EXPERIENCED NVQ LEVEL 3 TECHNICIAN WITH VAG DEALERSHIP EXPERIENCE!!!

To apply please call or send your CV to Lucy Joy - lucy.joy@autoskills-uk.com
Tel: Mobile Friendly) Mobile

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