This thriving Franchised Dealer are looking for a exceptional Workshop controller for their state of the art workshop.
This position would suit a Senior Service Advisor Master Tech or a Workshop controller from a smaller shop looking to progress his career. The successful candidate would be responsible for 15 technicians and 3 apprentices as well as providing support to the Service Advisors.
If you know how to drive a workshop ,motivate technicians and get a great CSI performance please contact us for more details.
You will be responsible for the day to day workshop loading whilst ensuring labour sales targets are achieved.
Daily ordering and supply of parts and consumables to the workshop and retail customers.· Quality check 3 vehicles in the workshop per day.·
Ensure accuracy of all vehicle and customer data including telephone numbers and email addresses.
To acknowledge customers and potential customers of our business in a warm and friendly manner clearly understanding that you are an ambassador for Drive.
You and your team should strive to achieve the accepted customer satisfaction standards and customer retention
It is vital that you have an understanding of the parts ordering and supply process to customers and workshop.
Have mechanical experience along with a traceable work history within a busy service department.
Competent in using IT, knowledge of Kerridge (ADP) would be an advantage
Managing a small team.
Experience with face to face contact with customers.
Maintain high standards, with a strong work ethic.
Basic Salary of £30000 plus £5000 bonus.
Other benefits include:
A discount facility of up to 10% from companies such as Sainsbury’s, Marks and Spencers, Morrisons and other High Street retailers plus cash back offers on various holiday bookings.
Free Eye tests
Introductory commission available
Employee car purchases
Reduced labour rate of service and repairs and MOT, similarly for parts