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about 1 year ago
Jardine Motors Group
Salary: £21500 - £26000 Per Annum
Location: West Midlands
Job type: Permanent
Contact: Leanne James
Category: Warranty Administrator Jobs

The Role

An exciting opportunity has arisen for a Warranty Administrator to work within our successful and prestigious Audi dealership in Tamworth. 

This is a crucial role which provides administrative support to ensure full compliance with all manufacturer warranty systems and minimise the risk of warranty audit failure.

Additional responsibilities will include:

* To ensure that all warranty claims submitted comply with manufacturers' published manuals/repair time schedules and all invoices on the warranty debtor accounts are legitimate claims
* To use all resource necessary to prepare accurate invoices for warranty work carried out, including manufacturer systems and Autoline
* To comply with manufacturer warranty submission times without exception
* Monitor claim progress through accessing manufacturer systems at least on a weekly basis
* To carry out dealership warranty audits in line with the agreed timetable. Prompt action must be taken to resolve issues identified before manufacturer audits take place
* Maintain good working relationship with manufacturer warranty dept
* Regularly check manufacturer warranty bulletins for any new developments and promote best practice across the division

Relevant Experience & Qualifications Required

* Previous experience within a Warranty Administration role in the automotive industry would be desirable
* Have outstanding administration, typing and data-input skills
* Have excellent communication, organisation and inter-personal skills
* Have high levels of attention to detail
* Be able to comply with all company and manufacturer's disciplines and procedures

The Person

The successful applicant will be:

* Enthusiastic, friendly and helpful
* Committed to delivering an unparalleled level of customer service
* Respectful and courteous to customers and colleagues.
* Resilient with a drive to succeed.
* Honest with high levels of integrity.

What You Can Expect

When you join Jardine Motors Group you will have the opportunity to develop a fast-moving progressive career, and assume accountability for delivering the highest levels of service. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enhance your career prospects.

In addition to receiving a competitive salary, you will also have access to a range of other benefits including bonus scheme, childcare voucher scheme, vehicle and cycle to work purchase schemes, preferential service rates, pension scheme and life assurance.


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