We are currently looking to employ a Warranty Administrator for our client a franchised car dealership.
Location: Stafford / Staffordshire / West Midlands
An exciting and rare position has become available to co-ordinate Manufactures warranty invoicing within a top performing retail site. As part of their high energy, service team, you will be able to liaise with technicians and service advisors and collate all relevant information for processing the correct application of the Manufacturer's Warranty, Goodwill and Costing Procedures, ensure accurate compilation and submissions of all warranty claims/invoices and to ensure warranty claims are submitted within time limits and any corrections are auctioned within time scale, to monitor and print relevant reports to advise management of progress and concerns and to contact the Brand Warranty Department in order to resolve any on-going warranty issues
About You….Possess a minimum of 2 years administrative experience in the motor industry, ideally Warranty / Costing experience is essential, Be accustomed to working in a modern computerised environment and be familiar with database systems, Demonstrate excellent interpersonal skills and a professional telephone manner, Experience of using Kerridge DMS is preferred but not essential.
As the UK's largest prestige motor retail group they provide an outstanding working environment and exciting career opportunities. They are immensely proud to have been voted by our employees the Sunday Times No.1 Best Big Company to Work for 2017. We have been in the top 5 for the last 8 Years and for the 5th consecutive year we have also attained the highly prized 3 star accreditation for outstanding levels of employee engagement.
As an experienced Warranty Administrator you will be experienced in compiling warranty reports, submitting claims and dealing with the manufacturers.
Our client has an exciting opportunity for an experienced Warranty Administrator to join their busy Aftermarket department; processing dealer claims, providing maintenance quotes and providing the Network with an efficient service, delivering excellent levels of customer service throughout.
You must be able to demonstrate excellent attention to detail and accuracy skills, to ensure systems reflect correct vehicle and customer data. You will complete all relevant paperwork including maintaining technical and business reports using computerised systems.
You will ensure that dealer claims are processed thoroughly and timely. The aftersales department can often be a fast paced environment therefore you will be an enthusiastic team player with a positive attitude to problem solving.
Call Holt Recruitment onorwith any questions