As a Transaction Manager, your role is key to the success of our Retail Centres. The role is focused on your ability to sell financial solutions to our customers whilst ensuring FCA compliance at all times. We believe that skills and experience can transfer between different industries, so we would welcome applications from people both within the car industry but also from Retail, Banking and Financial Services. This role also offers the opportunity to use your initiative.
To be a success in this role, you will have:
•Excellent relationship and interpersonal skills are vital for this role. You must be able to adapt to each customer and ensure the finance package is tailored to their individual requirements.
•Be highly organised.
•The ability work well on your own and within the Sales Team.
•High motivation levels, with excellent communication and administrative skills and able to work well under pressure.
•A full driving licence and be able to work weekends
•To unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives.
•To ensure that all sales executives have a current PDR to maximise performance and to support individuals development.
•To resource the sales team appropriately on a day to day and longer term basis, with a quality that is consistent with the retail way
•Maintain good relationships with our Brand partners.
•Ensure that compliance is enforced and that it meets all the obligations relating to the customer experience and to the manufacturers standards within the Sales arena
•Full understanding of manufacturer targets ensuring the team are maximising every opportunity
•Encourage the sales team to review processes to ensure they are working in the most efficient way.
•Be receptive to new ways of doing things and actively encourage the sales team to try out new ideas
•Inspire the sales team to deliver an Incredible Customer Experience for every customer that the sales team comes into contact with.
•Manage the day to day sales activities such as deal files, handovers, sales funnel to maximise sales revenue.
Transaction Managers will receive a competitive salary, uncapped bonus scheme and Company Car, we also offer great benefits including:
22 days holiday, rising to 25 after 5 years, Company car, Company pension scheme, Life assurance, Childcare voucher scheme, Discount gym membership, Vehicle purchase discount, Employee Advantage - retail discounts with over 3000 retailers and Cycle to work scheme