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about 1 month ago
HCP International
Salary: £18000 - £19000 per annum
Location: Canterbury
Job type: Permanent
Contact: Fifi Sclif
Category: Administrator Jobs, Sales

Are you a Service Advisor now looking for a Monday to Friday job? Or a Service or Sales administrator looking for a bit of a change and cover both departments?

If you have answered YES then I have a fantastic opportunity you will not want to miss.

Based in Canterbury, my clients used vehicle dealership is looking for a Service/Sales Administrator to join their team.

What does this role involve?

  • Responsible for the preparing of invoices and associated paperwork for all work completed within the workshop
  • Assisting with the booking of customers for services and MOTs as well as following up for customer feedback using the in-house system
  • Communicating effectively with customers and update them with any delays or problems
  • Advise customers of any special offers and maximising the opportunity to upsell additional work and accessories
  • Monitoring, checking and ensuring all sales documentation is completed
  • Processing all warranty and taxation paperwork as and when required
  • Liaising with other members of staff within the dealership and ensuring an efficient flow of information and documentation
  • Maintenance of accurate files and back up documentation
  • Control refunds ensuring that all funds are cleared and receipted
  • Handle all internal and external customers and suppliers with courtesy and ensure the customer experience is delivered to all contacts at all times
  • Provide administration and support to the sales/service team
  • Perform general administration duties

Skills and attributes

  • Service or Sales Administrator experience is needed for this role
  • Service Advisor looking to take a step down in to an administration role
  • Excellent administration skills and attention to detail
  • Good telephone manner
  • Previous knowledge of Kerridge is required
  • Computer literate

What is on offer?

£18,000 - £19,000 annual salary

You will be working Monday to Friday; 8:30am - 5:00pm

HCP International is acting as an Employment Agency in relation to this vacancy.

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