As the dedicated Service Manager to supporting the Jaguar and Land Rover brand you are accountable for the performance for the whole of the service function, you will support the Head of Business in the development and deployment of the service strategy. Through doing this you shall ensure a sound financial performance by maximising service sales margins and profit.
Jaguar Land Rover offers you an excellent opportunity to develop your skills and will provide you with training and an excellent career pathway.
A Service Manager is fully responsible for all service related customer satisfaction by ensuring that all customers' needs are met, that customers' expectations are exceeded and all escalations are effectively resolved.
We are looking for great people who share our passion for customer service and constantly improving our service function by:
Ideally you will demonstrate:
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