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11 months ago
Recruitment Boutique
Salary: £26000.00 - £34000.00 per annum + OTE + Bonuses
Location: West Midlands, Bridgnorth, Staffordshire, Birmingham, Stourbridge
Job type: Permanent
Contact: Faith Hughes
Category: Service Manager Jobs

We are excited to be working with our client in order to attract a Service Manager to their excellent Dealership in Wolverhampton.

Your main responsibilities as Service Manager will be;

  • To establish the levels of staff required to ensure the department's effective operation and achievement of the departmental budgets.
  • To ensure that training standards are fully maintained so that future manpower requirements are covered.
  • Establish training needs and prepare a training plan.
  • To conduct staff performance appraisals and ensure action is taken on the results.
  • Establish and review salary scale and incentive schemes used in the service department along with the Brand Manager.
  • Carry out regular staff meetings to update individuals on market conditions, Company performance, Manufacturer performance and other related topics.
  • To review all departmental activities and reporting systems with Brand Manager.
  • Establish adequate safety and security procedures to protect Customers, company personnel, visitors and property of the dealership.
  • Administer warranty-.policy in the best interests of dealership, manufacturer and customer.
  • To ensure adequate maintenance of tools and equipment and other materials in the service department, and to ensure a calibration programme is maintained as per current legislation.
  • To maintain effective liaison with all other departmental managers.
  • Maintain direct liaison with manufacturers, suppliers, statutory representatives and all other company contacts.
  • To advise customers and other departments as required on mechanical and diagnostic problems and issues.

In addition to these duties we are looking for enthusiastic, hands-on managers who enjoy being an active part of the team and spending time directly with customers on a daily basis, so if this sounds like you, we would love to hear from you.

In return, you can expect a very competitive salary package, with a basic salary from £24,000.00 and a realistic OTE sitting at £34,000.00.

Our client requests that only candidates with relevant recent experience as well as a Full UK Driving Licence apply therefore we must be rigid in our selection process.

Successful candidates will be contacted within 24 hours of application

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