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about 1 month ago
HCP International
Salary: £30000 - £40000.00 per annum + £40K OTE Plus Car
Location: Kent
Job type: Permanent
Contact: Fifi Sclif
Sector: Automotive, Aftersales, Cars and Vehicles, Dealership
Job Role: Service Manager Jobs

A successful and well established family run company based in Kent representing a volume brand is looking for an experienced, self-assured and dynamic Service Manager to join their team. Starting in the first quarter of next year the site will undergo a half a million-pound refurbishment which will also involve a small expansion. Due to the nature of the position you will need previous experience in a similar role. If you would like the opportunity to work for a truly fantastic bunch of people then please apply to find out more.

The Role:

  • Manage and organise the service department in an effective manner ensuring high quality customer service
  • Coordinate and direct all activities within the branch to meet or exceed service department targets
  • Develop a competent, committed and confident team that consistently meets or exceed performance expectations
  • Internal reporting, including monthly service department reports, performance reports and customer satisfaction
  • Ensure all manufacturer regulatory requirements are met and inspections are passed annually
  • Effectively manage a cost saving approach
  • Provide product training and market knowledge
  • You will personally be committed to the highest levels of customer service and satisfaction and able to motivate staff to improve in this area

Who we're looking for:

  • You must have previous or current service management experience
  • Ability to take ownership when faced with obstacles and problems
  • Someone who is fully committed to customer satisfaction and ensuring the correct procedures are carried out
  • The successful candidate must be able to demonstrate very high customer handling skills and offer suitable options to customers to surpass their needs


What's on offer?

£30,000 - £35,000 basic

£40,000 - £45,000 OTE

Tax Efficient Company Car

Business Fuel

Pension

Interested?

If you are interested in this position please register your interest NOW with your up-to-date CV in Word format.

Your CV will be forwarded to HCP International, a leading automotive recruitment consultancy established in 1998. The services advertised by HCP International are those of an Employment Business.

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