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about 1 year ago
HCP International
Salary: £25000.00 - £40000.00 per annum + plus bonus & ben
Location: West Midlands
Job type: Permanent
Contact: Sophie Grehan
Category: Service Manager Jobs

I have some superb opportunities for experienced Service Managers for fantastic dealer groups based in the West Midlands and Worcestershire areas. Our clients are looking for stable candidates with the ability to come in and hit the ground running. These are some great opportunities for candidates looking to really challenge themselves in a busy service department and to progress their career within large dealer groups.

The Role

  • Will provide the highest levels of customer service satisfaction and will motivate staff to help improve on this
  • Manage the service operations, parts department and workshop, setting high standards across the dealership
  • Comply with processes and standards set for customer service and complete customer satisfaction
  • Ensure all customers are updated on the progress of their vehicle throughout the day in a timely manner
  • Ensure any customer issues are handled sensitively, promptly and escalated where necessary
  • A 'hands on' management style prepared to incorporate the workshop control function within the role, lead from the front and cover all non-productive roles where necessar
  • Will be responsible for a large team and must help to encourage the team with a firm but motivational approach

Who we are looking for

  • Must have previous experience as a Service Manager/Aftersales Manager and must be within a main dealership
  • Fully committed to providing the highest levels of customer satisfaction at all times
  • Strong organisational skills and excellent customer handling skills
  • Must possess great communication skills
  • Will be incredibly motivated to lead a team and encourage others in a professional manner
  • Administration and organisational skills and the ability to work under pressure is essential

What's on offer?

Basic salaries range from £25,000 - £32,000 plus bonus & benefits


If you are interested in this position, please register your interest NOW with your up-to-date CV in Word format.

Your CV will be forwarded to HCP International, a leading automotive recruitment consultancy established in 1998. The services advertised by HCP International are those of an Employment Business.

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