Our Client, a main large franchised dealership near Fakenham have the requirement for a Service Host to join their team.
As a Service Host, you will play a crucial role in driving the business forward. Friendly and professional, you will be the first point of contact for customers visiting the Centre; and, as such, you’ll be an important ambassador for the Brand.
Your duties will include; Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of customer service vehicles; and liaising with workshop teams to ensure timely completion of customer vehicles.
A Full UK Driving License is required, or a timeframe for obtaining one. Experience in a customer/retail environment is preferred.
Fakenham, Norfolk, Motor Trade, Aftersales Advisor, Customer Advisor, Service Consultant