As the Service Advisor working for the Jaguar Land Rover Retail Network you will be an integral part of the team supporting the Service Manager in planning and organising staffing and workflow and will support the overall service function.
Jaguar Land Rover offers you an excellent opportunity to develop your skills and will provide you with training and an excellent career pathway.
The Service Advisor will be accountable for provide excellent customer service within the service department and ensuring that exceptional customer service standards are maintained and exceed customer expectation.
You will be able to demonstrate the following skills and experience:
Ideally you will demonstrate the following:
You will be working to ensure every point of customer contact is a success and will work towards customer first behaviours in every aspect of your role. You will ensure that standards are maintained and that the customer is attended to within agreed timescales, telephone enquires answered within agreed rings and customer satisfaction is met.
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