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about 1 month ago
Auto Skills UK
Salary: + OTE £35,0000
Location: London
Job type: Permanent
Contact: Lucy Joy
Category: Customer Services Jobs, Service Advisor Jobs, Dealership, Servicing and Repairs, Aftersales

SERVICE ADVISOR (CAR DEALERSHIP)
BASED IN NORTH WEST LONDON
SALARY: UP TO £26,000 BASIC WITH OTE UP TO £35,000 (SALARY DEPENDENT ON EXPERIENCE)

ARE YOU AN EXPERIENCED SERVICE ADVISOR WHO IS READY TO HIT THE GROUND RUNNING IN A DEALERSHIP ENVIRONMENT?

Our client has a new and exciting opportunity for a service advisor to join their fast paced, exciting team.

As a service advisor, you will be supporting the customers and technicians whilst maintaining a clear line of communication between the workshop and the showroom.

You will be responsible for interpreting customer instructions and passing the information clearly and effectively to the technicians. For this, a clear understanding of both the needs of the car and the needs of the customer is essential. You will also have the technical knowledge to offer customers advice relating to their car, and the customer service skills required to sell additional products and services where appropriate.


DO YOU HAVE THE FOLLOWING SKILLS AND ATTRIBUTES?

·Can deliver a world class customer experience
·Experience as a service advisor for a minimum period of 2 years.
·Kerridge / 1 link experience
·You will need be very well presented
·Compliance to Policies and Procedures
·The ability to up sell additional work and service plans
·Excellent computer literacy and administration skills
·Great organisation and ability to communicate well
·Flexible in approach
·Good communicator
·Balanced approach
·Ability to work within a team frame work
·Ability to take instruction
·STRONG UPSELLING EXPERIENCE AND SKILLS

If you have the above and would be interested to find out more, please get in touch via a call or send your CV to Lucy Joy lucy.joy@autoskills-uk.com - Tel: Mobile Friendly) Mobile


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