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about 1 month ago
Holt Recruitment
Salary: Up to £22000 per annum + bonus
Location: West Midlands, Worcester, Kidderminster, Dudley
Job type: Permanent
Contact: Holt Recruitment
Category: Customer Services Jobs, Aftersales

Service Advisor

Our client a brand franchised motor trade dealership have the requirements for an experienced and high performing Service Advisor to join their successful Aftersales team.

Key role and responsibilities as a Service Advisor;

  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customer's needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

Minimum requirements as a Service Advisor;

  • Experience in a similar role, as a Service Desk Advisor / Car Service Advisor or similar
  • An ability to sell additional products and services to customer
  • Experience of using motor dealership databases
  • Excellent communication skills and the ability to deliver outstanding customer service
  • The ability to manage multiple tasks

Service Advisor

Up to £22k basic + bonus

Kidderminster / Dudley / Worcester / West Midlands

  • This is a chance to grow and progress within a busy main dealership that can provide brand specific accreditation's.
  • With a great earning potential and only having to work 4 hours on 1 in 3 Saturdays, this company know the importance of free time.

If you want to hear more about this role please send us your CV by clicking 'apply now' or contact Kieran @ Holt Recruitment onorto discuss this Service Advisor position further.

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