Bowker Motor Group are recruiting for a full-time BMW & MINI Service Advisor for their award-winning Aftersales team on Trident Park in Blackburn.
The successful applicant will have a passion for delivering the highest levels of customer service, be a strong communicator as well as being well presented and personable.
Responsibilities will be to welcome all customers at Service Reception in a warm and professional manner, qualify their needs, agree service and repair instructions, book vehicles into the workshop, follow-up sales leads and communicate workflow to the service team.
Previous experience in this or a similar role is essential. Knowledge of ADP Autoline/CDK (Kerridge) would be a distinct advantage.
Working days are Monday to Friday plus Saturdays on a rota basis.
Benefits of working for this BMW UK award-winning aftersales team include:
- Competitive salary
- 23 days holiday a year plus bank holidays, increasing to 25 days after 5 year's service.
- You and your family will also be entitled to preferential rates on BMW and MINI through the Group staff car scheme.
- Company pension scheme.