Salary: £18,000 - £20,000 ( OTE £24,000)
You will already have experienced the cut and thrust of a busy service desk within a main dealership. You will have knowledge of Kerridge and an understanding of face to face customer service. You will be unflappable; you will be a good communicator in both writing and verbally, even under pressure. Your cheery, positive outlook and a can-do attitude will appease irritated customers as much as stressed out technicians.
About the dealership:
This franchised dealership has an established customer base and consequently, the Service Desk is extremely busy. The highly motivated service team is close-knit and has become extremely efficient under strong leadership meeting CSI and profit targets.
If this sounds like the role for you and would like to know more, please call Laura.