Previous experience in this role is essential and a customer focused mind set and a deep understanding of the importance of CSI are pre requisites of this role. You would need to have good confident communication skills both face to face and on the telephone. Aftersales DMS knowledge is essential.
You will have exceptional organisational skills, and be computer literate as all systems are computer based.
You will meet and greet service customers and identify their service requirements along with any other opportunities for upsell, ensuring all details are communicated through to the workshop in a concise manner.
You will possess an outgoing and confident personality and be able to work under pressure and to tight deadlines while ensuring the very highest level of customer service.
The benefits included in the package are as follows:
Apply now and an early interview can be arranged... Good Luck!!