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about 1 month ago
Listers Group Ltd
Salary: Excelent Basix + Bonus OTE circa £28,000
Location: West Midlands (County), Birmingham, Solihull, West Bromwich
Job type: Permanent
Contact: Listers Recruitment
Job Role: Service Advisor Jobs, Servicing and Repairs
We are currently looking to recruit an experienced Service Advisor, ideally with a motor trade background. You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.

Description

Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. You will be responsible for:

• Booking in vehicles.
• Greeting customers.
• Informing them of progress.
• Organising works authorisation.
• Liaising with the workshop and other internal departments.

What we're looking for:

• This role would ideally suit someone who has previously worked as a Trainee Service Advisor, Experienced Service Advisor, Parts Advisor or Service Manager within a dealership.
• However you don't just need to be from the motor industry; more importantly you will be able to demonstrate excellent customer service skills.
• Unlimited confidence, resilience, drive, energy and talent.
• A well-presented individual with a desire, attitude and character to succeed.
• The ability to quickly establish and build rapport with our customers.
• You will also possess a valid driving license and be willing to work between 08:00 and 18:00 Monday - Friday as well as working Saturdays on a rota basis 

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